Contact Us

Contact KovaMint

Thank you for visiting KovaMint. We are here to help with product questions, personalization details, existing orders, shipping updates, damaged items, replacements, and refunds.

Customer Support:

KovaMint
Email: kovamint@gmail.com
Phone: +84363241424
Business Address:
Cụm 7, Hồng Vân, Hà Nội, Vietnam

Support Hours:

Monday through Friday, excluding public holidays.

Response Time:

We generally respond within 1–2 business days.

For Existing Orders:

Please include the following information when contacting us:

• Your full name
• Order number
• Email address used at checkout
• A clear description of your question or issue

For Damaged, Defective, or Incorrect Items

Please include clear photographs of:

• The entire product
• The damaged, defective, or incorrect area
• The shipping label
• The packaging, when relevant

Please do not mail products back without receiving written instructions from KovaMint.