Contact information

CONTACT INFORMATION

KovaMint is an online store offering personalized and made-to-order products.

Customer Support

Email: kovamint@gmail.com
Website: https://kovamint.com
Business location: Vietnam

Support hours:

Monday through Friday, excluding public holidays.

We generally respond within 1–2 business days.

When contacting us about an existing order, please include:

• Your full name
• Order number
• Email address used at checkout
• A clear description of your question or issue

For damaged, defective, or incorrect products, please also include clear photographs of the product, packaging, and shipping label where applicable.

Returns must not be sent without prior written authorization and return instructions from KovaMint.